If your echo dot 2nd generation is unresponsive or you want to erase your device settings factory reset your device.
Alexa 2nd generation reset.
If all else fails try resetting the alexa enabled device back to factory defaults to fix the issue.
Having trouble with your echo device.
Update the wi fi settings on your echo device with a screen.
The mute button has the icon of a microphone with a line through it and the volume down button is a minus sign icon on it.
If you choose this option you ll need to register the device to your amazon account and enter device settings into the alexa app again.
Reset your echo device with a screen.
To reset your second generation echo show without losing your smart home device connections say alexa go to settings or swipe down from the top of the screen and select settings.
If your echo plus 2nd generation is unresponsive or you want to give it to someone else you can reset the device.
Press and hold the microphone off and volume down buttons at the same time for about 20 seconds until the light ring turns orange.
This echo speaker doesn t have a reset button you just need to hold down the microphone off and volume down buttons until the light ring turns orange.
Restart your device first to see if it resolves the problem.
Update the software version on your echo show.
The light ring will.
Reset the alexa enabled device to factory defaults.
How to reset 2nd generation echo echo dot 1.
Second generation amazon echo and dot.
From there select device options and then reset to factory defaults but retain smart home device connections.
Turn sunrise alarms on or off on echo devices with a screen.
Set up your echo device with a screen.
Just unplug the power adapter from the device or the outlet and then plug it back in.
Press the reset button combo.
Reset echo show 2nd generation and keep your smart home connections.
View photos and slideshows on echo show.
This method applies to the newer 2nd gen versions of the echo and echo dot.
Once the light ring goes completely dark press and hold the microphone mute and volume down buttons simultaneously for approximately five seconds until the light ring turns orange and then blue.
Connect the speaker to its usb power.